Bridging the gap between two-way radios and workplace phones

When it comes to the argument of using two-way radios or mobile phones in the workplace it usually comes down to a stand-off between one or the other.

The reality though is that both two-way radios and mobile phones can play a vital part of a complete business communications network.

For all the benefits that two-way radios bring to the workplace – and there are many – there is still a need within some businesses to equip their employees with access to a telephone line as well.

This leaves businesses with the problem of potentially having to fork out not just the capital for two-way radios, but also the money for mobile phones (including the ongoing and often costly monthly tariff).

Not to mention that mobile phones continue to struggle in poor reception areas, and trying to implement both radios and phones relies on employees carrying two devices.

This, however, no longer needs to be the case as modern two-way radios can be adapted to include phone connectivity technology, allowing employees to use their two-way radios in the exact same way they would a mobile phone, but without the issues these mostly consumer devices have.

Remove the cost, improve the service

Implementing a phone bridge solution within a two-way radio brings a number of business benefits – namely your business can remove the monthly mobile phone tariffs from your running costs (an instant money saver).

You also alleviate the biggest problem mobile phones bring with them in the workplace, and this is their reliability on a strong signal.

With phone technology you can ensure your employees get telephone coverage – through their radios – in areas where phone reception is poor or completely absent. This has the added advantage that your business’ radio system will continue to work even when your mobile networks are congested.

Efficiency with radio to phone connectivity

Equipping radios with phone connectivity also allows employees to operate with a single device and means they don’t need to return to a central office simply to take a phone call.

Connectivity applications means employees can simply use their two-way radio exactly the same way they would a phone:

• They can make and receive calls to and from other mobile phones within the business
• They can receive missed call alerts and instantly recall whoever was trying to contact them
• Call ID means they can see who is calling them before they pick up
• And employees can easily scroll through their call history direct from a radio to find previous calls

With the ability to do this directly through a two-way radio your employees will be much more efficiency while your business’ communication network will be greatly simplified (everyone will be able to make phone calls or communicate direct through radio channels).

It also means that all this efficiency and communication can take place without the hassle of ongoing costs or the risks that your employees’ will lose signal and contact with each other whenever they go into a poor reception area.

The argument about two-way radios versus mobile phones as a communication device will likely rage on for some time, but for businesses looking to get the best of both worlds, along with a more robust, adaptable and business centric solution a two-way radio coupled with phone connectivity applications could be the answer they’ve been looking for.