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You know your business’ communication network is broken.

Whether you’re using mobile phones or legacy analogue radios, you’ve decided it’s time to switch and adopt digital two-way radios within your business. You know the benefits and you’re convinced it’s the right move.

The only problem is, how to convince your boss or finance team to sign off on the investment – it’s time to build a business case for digital two-way radios.

In this blog we provide some advice on how you can demonstrate the benefits of two-way radios in terms of productivity, cost-cutting and health and safety to make the changes you want and improve how communications happen within your company.

1. Identify the current problem

Both mobile phones and analogue radios come with a number of deficiencies which can impact the way your business operates. One of the biggest issues is the lack of reliable signal and interruptions to service. For mobile phones this is because they are reliant on proximity to a phone mast for signal strength, plus the bandwidth available – for analogue radios it is a similar problem.

These devices are also limited because they only offer one-to-one communication. This can be fine for consumer calls or within very small businesses but more often today it is likely that an employee will need to communicate a message to multiple people at once.

Even the technology within these devices bring problems such as lack of noise cancelling – a huge problem in busy and loud environments – plus the lack of bespoke apps which provide extra benefits beyond simple voice communications.

2. Benefits of switching

Digital two-way radios have become much more popular within business environments of all kinds in recent years, but there remain some who are still unaware of the benefits.

Digital radios have a much more reliable signal and are not reliant on the infrastructure required for mobile phones or analogue radios. Licensed radios for instance can come with their own dedicated frequency to ensure only that business can communicate over the network while the digital signal is more reliable.

Far from being for voice communications only, digital two-way radios can also be adapted to sync with a mobile phone network so employees can communicate across devices – particularly useful during the implementation stage.

These modern devices can also be adapted with apps such as Man-Down and Lone Worker to increase worker safety, with other features like noise cancellation meaning employees can communicate with colleagues no matter the environment they are in.

3. Costs

Switching devices or technologies within a business always comes with some financial considerations, but digital two-way radios can quickly earn back their return on investment and can significantly lower the costs of a communication network.

Buying the devices outright means your company no longer has to worry about monthly phone bills – which can vary depending on usage on a given month.

As an example, in a large business with 100 employees each with a mobile phone with a monthly cost of £50, a business is spending £5,000 per month (£60,000 per year) on phone bills.

This cost instantly disappears with digital two-way radios.

Even if you’re considering leasing your digital two-way radios you can remove the capital cost of the devices while the monthly costs are much more manageable and not subject to rises during the length of a contract – unlike mobile phones.

4. Timescale and operational impact

Rolling out new devices into a company, especially a large one, can be time-consuming but as we’ve already seen, the fact that digital two-way radios can be synced with mobile phone networks will limit the disruption caused and allow you to scale the switch over much more effectively.

This will also help in terms of operational impact with the ability to communicate across devices smoothing the process of switching out mobile phones with digital two-way radios.

Being able to do this also relieves the pressure of having to roll out digital two-way radios within a quick timescale and the roll out could be staggered over a longer period if necessary.

5. Technical solutions

When looking to invest in digital two-way radios you should not just limit your decision to improving your business’ voice communications network. You should also investigate how else your business could benefit from the “add ons” which can be implemented into the devices.

For instance, if you have employees who regularly work in dangerous, hazardous or isolated environments, your business could benefit from additional Man Down and Lone Worker capability. These alarm systems can not only give your employees improved confidence about their safety at work, but can also contribute to reduced costs from health and safety in the workplace.

On the other hand, you may not need the extra safety features and your issue could be the need to communicate across multiple-sites over a large distance. In this case you should investigate the implementation of Multi-Site Digital Trunking, which uses advanced repeater software to boost signals and connect multiple locations easily and reliably.

6. Long term investment

The short and medium term implementation of digital two-way radios is likely your primary focus but you should also consider how changing your communication network will impact your business in the future.

Failing to look ahead means you might end up investing in a new system which itself could be outdated in 12 months.  This means of course that you’d have to go through the same transformation project all over again.

Digital two-way radios can help to future proof your business because many of the solutions – and even regulations over communications – are rendering analogue radios redundant while mobile phones will always have the same functionality problems in a business environment because they are built for consumers.

These are of course just a few things to consider when it comes to planning to implement digital two-way radios into your business, and there will always be specific things to consider just for your business and how you operate.

But by taking into account some of the issues in this blog you will put yourself on a stronger footing in bringing digital two-way radios into your business.

If you feel like you could benefit from more information about digital two-way radios and their position with your company’s future, check out some more of the solutions available to you, or get in touch

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