Key findings from survey of 12,000 global citizens
Safety expectations
88% of citizens globally want public safety transformed through the use of advanced technology
Advanced technologies
71% of citizens say advanced technologies such as video, analytics, cybersecurity & cloud are needed
Data privacy
75% of citizens are willing to trust organizations to hold their information if used appropriately
Public engagement
68% want to use technology to help, such as sharing images or video with public safety agencies
What did we learn from the research respondents?
Key findings highlight a new era in public safety
History shows that times of crisis and disruption can stimulate great change and boost innovation. The global pandemic has been no exception. The study’s three key findings highlight a new era in public safety.
Safety Expectations Redefined
The shared global experience of the pandemic has redefined our perspectives on what safety means and how technology can be used to keep us safe.
Accelerated Innovation
The pandemic accelerated the development & deployment of technologies that keep people safe, such as cloud-based, video security, interoperable & mission-critical communications solutions.
Trust & Transparency
When people understand & trust the technologies being used & the objectives of safety providers, they’re more willing to accept technology & share their own data to enhance safety.
How are businesses using technology to maintain safety?
Motorola Solutions interviewed 12,000 citizens and 50 public safety agencies, enterprises and industry experts from around the world to understand how the pandemic fuelled the need to use technologies in different ways to address new challenges within a rapidly evolving environment.
Transport for London
UK
"We decided body-worn video could have a positive impact in keeping our staff and passengers safe."
Police Scotland
UK
"We rolled out mobile technology for officers before the pandemic but it’s been a game changer."
Perry Township Schools
USA
"We were able to share examples of alarms with parents & demonstrate how it made children safer."
Los Angeles Airport Police
USA
"We’ve been able to validate and improve procedures and increase overall safety and efficiency."
San Diego County Sheriff's
USA
"Interoperability allows us to communicate with other jurisdictions."
Municipality of Madrid
SPAIN
"Robust, seamless & reliable communication between our emergency service organisations is integral."
Norwegian Emergency Health Services
NORWAY
"The new control room solution allows for significant improvements to efficiency and scalability."
Ambulance Victoria
AUSTRALIA
“We want the smartest tools at their disposal that allow them to focus on what matters most.”
Mass Rapid Transit (MRT)
MALAYSIA
“Having [video] capability highlights just how crucial technology has become during this pandemic.”
