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VoCoVo Call Point

VoCoVo Call Point

£262.56 + VAT

SKU: VCV3310 Category: Tags: ,

Description

Designed for use with the VoCoVo Controller, the VoCoVo wireless Call Point allows customers to request assistance at the location and time it is needed. This device can be used in many different scenarios.

Touching the call button immediately generates an audible message that is sent to support colleagues via their VoCoVo wireless device. The message states the location where assistance is required.

The action taken in response to the button press is configured into the VoCoVo system. Voice messages, number of repeats, message priorities, and more are all remotely configured.

Please contact our sales team for further information about VoCoVo products!

Brand

VoCoVo Headsets

VoCoVo GO & GO+ are perfect for teams who need to have crystal-clear, full-duplex voice conversations on-the-go. They come with all of the hardware you need without the additional software capabilities that come into play for larger stores, making them great for small teams who need to stay connected over wide areas. The GO and GO+ systems are popular with retail stores, garden centres, car dealerships, conference venues, gyms, production sites and even care homes — wherever there’s potential to bring teams together and give customers a better experience.

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Key Features

  • Audio communication feature.
  • Designed to integrate with point of sale.
  • Charge rack for safe storage while charging.
  • Charging options.
  • Charging every 90 days subject to usage.
  • Usage data & statistics available with support packages.
  • Two-way audio communication.
  • ‘Custom Message’ feature.
  • Bluetooth headset / handset option.
  • Battery or mains power.
  • Customisable branding.
  • Wireless coverage of up to 120m.

VoCoVo Call Point images

Designed for retail

Supercharge all areas of your store

Customer service buttons can be placed around stores, within fitting rooms, at delivery points, or at click and collect desks.

With retail stores being an ever changing environment, our Call Points are entirely mobile and can be picked up and moved with ease. Call Points can be there to assist customers and empower colleagues.

“The flexibility of the Call Points mean that we can move them around the store whenever necessary. This is vital as we constantly move stock around the store.”

 

Press for assistance

Instantly assist customers

Give your customers great service, on-demand. Our Call Points free up your team to stay productive on the shop floor and cover desks like Click & Collect, Customer Services or self-checkouts remotely. Answer customer questions quickly by giving your team the option to respond remotely via the Call Point when they don’t need to attend in-person. The Call Point flashes to let customers know the request has been sent. 

VoCoVo Call Point scenario

Calculated savings

Flexible staffing

Track when and how often customers use desks like Click & Collect or Customer Services, monitor how quickly your team respond to calls, and assign resources accordingly. Unlock all those working hours spent manning quiet desks. Our Call Points free up colleagues to work on other tasks around the store, without being tied down to one location.

Battery life

Long battery life

Depending on usage, the VoCoVo Call Points typically only needs to be charged every 90 days. The Call Point has multiple charging options including rechargeable batteries and mains charging, meaning it can be positioned almost anywhere and can be easily relocated with the minimum of effort.

Downloads

Call Point Brochure

Delivery information

Please note that unless the item is in stock, delivery will usually be 5-7 working days. If your requirement is more urgent, please contact us and we will attempt to get you the item by the required date.

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