VoCoVo Touch IP65 external call point with mount box

£747.65 + VAT

SKU: VCVA002 DE/A + VCVA002 DE/B Category:

Description

Customers often need help finding products or making a decision. But if they can’t get that help quickly, there’s a good chance they’ll leave without buying. With VoCoVo External Call Points customers can press a customer service button to request help. This broadcasts a message to staff with headsets or handsets, telling them where the customer is. For example, ‘customer assistance required at click and collect’.

Staff can respond via the call button. Alternatively, they can let the customer know that they are on their way.

Customer service buttons can be placed around stores, within fitting rooms, at delivery points, or at click and collect desks.

Please contact our sales team for further information about VoCoVo products!

Brand

VoCoVo

VoCoVo Headsets offer simple to use wireless team communications, with crystal clear audio enabling teams to communicate instantly and across wide areas. It’s a simple yet scalable solution with modular components designed specifically to be flexible for your workforce. And with VoCoVo conferencing technology, colleagues are free to concentrate on the task, not the tool. At the touch of a button, the whole team can talk, listen, and help. VoCoVo Headsets offer simple to use wireless team communications, with crystal clear audio enabling your teams to communicate instantly across the widest areas. Unlike traditional two-way radios, VoCoVo headsets use full-duplex technology to deliver crystal-clear audio that flows in both directions. This means you can listen to others while you’re speaking, just like you’re talking face-to-face. VoCoVo GO & GO+ are perfect for teams who need to have crystal-clear, full-duplex voice conversations on-the-go. They come with all of the hardware you need without the additional software capabilities that come into play for larger stores, making them great for small teams who need to stay connected over wide areas. The GO and GO+ systems are popular with garden centres, car dealerships, conference venues, gyms, production sites and even care homes — wherever there’s potential to bring teams together and give customers a better experience. With multiple wearing styles available, staff can be standard issued with their chosen wearable depending on their personal preference. This is a proven way to keep team members’ focus on customers whilst feeling completely comfortable maintaining the highest standards of hygiene.

Further Information

Designed for use with the VoCoVo Controller, the VoCoVo wireless Call Point allows customers to request assistance at the location and time it is needed. Touching the call button immediately generates an audible message that is sent to support colleagues via their VoCoVo wireless device. The message states the location where assistance is required.

Faster delivery drop offs – covering outdoor areas, this rugged, waterproof version of the Call Point enables external delivery and click and collect areas to connect to Headsets at the touch of a button. No need to have colleagues waiting at back doors for suppliers to turn up, or tannoys alerting everyone in the store to the delivery’s arrival.

Instantly assist customers – give your customers great service, on-demand. Our Call Points free up your team to stay productive on the shop floor and cover desks like Click & Collect, Customer Services or self-checkouts remotely. Answer customer questions quickly by giving your team the option to respond remotely via the Call Point when they don’t need to attend in-person. The Call Point flashes to let customers know the request has been sent.

Flexible staffing – track when and how often customers use desks like Click & Collect or Customer Services, monitor how quickly your team respond to calls, and assign resources accordingly. Unlock all those working hours spent manning quiet desks. Our Call Points free up colleagues to work on other tasks around the store, without being tied down to one location.

Delivery information

Please note that unless the item is in stock, delivery will usually be 5-7 working days. If your requirement is more urgent, please contact us and we will attempt to get you the item by the required date.

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