Safe Hospitality Let's go! Home » Solutions » Safety Reimagined » Safe Hospitality Safety Reimagined: Motorola Solutions Safe Hospitality AN ALL-INCLUSIVE APPROACH TO SAFETY AND COLLABORATION In the hospitality industry, exceeding guests’ expectations with exceptional customer service is job number one. Yet, in today’s world, customer experience begins with safety. We envision a world where technology works seamlessly together to combine intelligent awareness technology with fast, seamless communication to enable not only safety but also efficiency, from arrival to check out. We call this vision – Safety Reimagined. At Motorola Solutions, they’ve made this vision a reality by building a unified and connected technology ecosystem that integrates critical communications, video security, data and analytics and is built on one common operating platform – giving hospitality enterprises the systems they need to detect, analyse, communicate and respond to unfolding incidents or threats. With so many factors to consider from providing the ultimate guest experience, to growing revenue and encouraging repeat customers, hospitality enterprises need a technology ecosystem that provides actionable intelligence and team-specific applications that help automate security, monitor tasks and streamline operational processes. These intelligence-driven technologies not only help ensure guest and worker safety, but also improve productivity, deliver efficiency, and enhance communication across all teams. All of which are critical to an exceptional customer experience. FACING MODERN CHALLENGES DETECT Know what is happening with better insights to protect guests, property & assets. Video Security Access Control Radio Alert Body Worn Cameras WAVE PTX ANALYSE Recognise which events are important, quickly find what you are looking for & make informed decisions to take action. Appearance Search Video Analytics Focus of Attention Avigilon Control Center Unusual Motion Detection COMMUNICATE Connect instantly across devices & networks to keep security teams and staff connected and informed. Radio Communications Broadband Push-to-Talk Dispatch Software Mass Notification RESPOND Simultaneously mobilise and coordinate an immediate response internally and with response teams. Incident and Records Management Situational Intelligence Dynamic Interoperability Critical Connect DETECT Overseeing the widespread and diverse areas of your venue while maintaining a safe environment for your employees and guests can be a challenge. From controlling multiple points of entry, monitoring staff safety to securing and monitoring restricted areas, detection plays a critical role in improving situational awareness and decreasing response times to potential issues and operational problems. Learn More ANALYSE You’re responsible for monitoring a large venue – or even multiple sites – filled with employees, secure areas, vast spaces, and highly saturated areas of hundreds and sometimes thousands of guests at a time. Identifying unwanted individuals, tracking persons of interest, locating nearest resources and containing escalating situations in this environment is a demanding task. Learn More COMMUNICATE Whether you are a front-desk attendant needing to routinely communicate across various teams, security on the casino floor, or a response team dealing with a medical emergency of a guest, clear and timely communication is key to keeping your teams connected and informed. Learn More RESPOND Whether it’s an everyday incident or an emergency situation, your response teams and facility personnel need to communicate with each other to coordinate a response in the most efficient way possible. Being ready and aware is critical to ensuring your team can quickly respond to whatever situations may arise. Learn More THE PROMISE OF MODERN HOSPITALITY The promise to deliver an outstanding guest experience is only possible in an environment built on a foundation of safety. SAFETY & SECURITY OF GUESTS AND STAFF Create a warm and welcoming environment that is safe and secure for employees, guests, and properties. SEAMLESS AND EFFICIENT OPERATIONS Optimise communications and automate your response plans for a proactive approach to operations on your facilities and properties. ENHANCED GUEST EXPERIENCE Meet and exceed customer expectations by providing a customised approach to safety and efficiency that matches the needs of your guests. STAFF MORALE AND RETENTION Attract, train and retain qualified staff members as technology and guest’s expectations continue to evolve. MOTOROLA SOLUTIONS SAFE HOSPITALITY VIDEO Motorola Solutions Safe Hospitality Solution Brief Safe Hospitality Solution Brief Download Use Cases Banned Individual Use Case Download Disruptive Guest Use Case Download Lost Child Use Case Downlaod Secure Area Monitoring Use Case Download Theft Response Use Case Download VIP Guest Experience Use Case Download CONTACT DTS Name* Company* Telephone* Email* How can we help?