Safe Hospitality

Safety Reimagined: Motorola Solutions Safe Hospitality

AN ALL-INCLUSIVE APPROACH TO SAFETY AND COLLABORATION

In the hospitality industry, exceeding guests’ expectations with exceptional customer service is job number one. Yet, in today’s world, customer experience begins with safety. We envision a world where technology works seamlessly together to combine intelligent awareness technology with fast, seamless communication to enable not only safety but also efficiency, from arrival to check out. We call this vision – Safety Reimagined.

At Motorola Solutions, they’ve made this vision a reality by building a unified and connected technology ecosystem that integrates critical communications, video security, data and analytics and is built on one common operating platform – giving hospitality enterprises the systems they need to detect, analyse, communicate and respond to unfolding incidents or threats.

With so many factors to consider from providing the ultimate guest experience, to growing revenue and encouraging repeat customers, hospitality enterprises need a technology ecosystem that provides actionable intelligence and team-specific applications that help automate security, monitor tasks and streamline operational processes.

These intelligence-driven technologies not only help ensure guest and worker safety, but also improve productivity, deliver efficiency, and enhance communication across all teams. All of which are critical to an exceptional customer experience.

FACING MODERN CHALLENGES

DETECT

Know what is happening with better insights to protect guests, property & assets.

Video Security
Access Control
Radio Alert
Body Worn Cameras
WAVE PTX

ANALYSE

Recognise which events are important, quickly find what you are looking for & make informed decisions to take action.

COMMUNICATE

Connect instantly across devices & networks to keep security teams and staff connected and informed.

Radio Communications
Broadband Push-to-Talk
Dispatch Software
Mass Notification

RESPOND

Simultaneously mobilise and coordinate an immediate response internally and with response teams.

Incident and Records Management
Situational Intelligence
Dynamic Interoperability
Critical Connect

DETECT

Overseeing the widespread and diverse areas of your venue while maintaining a safe environment for your employees and guests can be a challenge. From controlling multiple points of entry, monitoring staff safety to securing and monitoring restricted areas, detection plays a critical role in improving situational awareness and decreasing response times to potential issues and operational problems.

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ANALYSE

You’re responsible for monitoring a large venue – or even multiple sites – filled with employees, secure areas, vast spaces, and highly saturated areas of hundreds and sometimes thousands of guests at a time. Identifying unwanted individuals, tracking persons of interest, locating nearest resources and containing escalating situations in this environment is a demanding task.

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COMMUNICATE

Whether you are a front-desk attendant needing to routinely communicate across various teams, security on the casino floor, or a response team dealing with a medical emergency of a guest, clear and timely communication is key to keeping your teams connected and informed.

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RESPOND

Whether it’s an everyday incident or an emergency situation, your response teams and facility personnel need to communicate with each other to coordinate a response in the most efficient way possible. Being ready and aware is critical to ensuring your team can quickly respond to whatever situations may arise.