Safe Utilities Let's go! Home » Solutions » Safety Reimagined » Safe Utilities Safety Reimagined: Safe Utilities THE CONNECTED UTILITY Today, modern utilities are facing ever-increasing demands for reliable, secure service delivery. And the utility business model is fundamentally more complex today than it was even five years ago. Technologies such as electric vehicles, roof-top solar panels, and smart meters are becoming more and more prevalent and increasing power consumption. As a result, energy storage is playing an increasingly critical role in balancing load demands. In addition, grid modernisation is required to improve the nation’s electrical grid infrastructure to make it more flexible, reliable, resilient, secure and sustainable. On top of this is the ongoing mandate to ensure continuation of service and quick restoration after an outage in order to produce a high level of customer satisfaction. All of this must come together to ensure utilities are able to generate, transmit and deliver energy to customers in an environment built on a foundation of safety and efficiency for employees, visitors, properties, assets and the community. Motorola Solutions have created the first and only end-to-end technology ecosystem that unifies voice, video, data and analytics on one single platform, providing you with the foundation of safety for your operations that you need to stay focused on the job. Assuring managers and employees that when situations arise there is technology in place to resolve issues as quickly as possible to prevent them from escalating beyond control. They’ve reimagined how the technologies used to help keep your facility safe, can do even more — minimise downtime, improve efficiency and productivity and generate better outcomes throughout all phases of the utility process. Because safety, efficiency and productivity are deeply interconnected. With the right technologies, you can be faster, smarter, more focused and more resilient — better at everything you do. Motorola Solutions’ technology ecosystem allows data and intelligence to advance outwards, giving you eyes and ears where you’ve never had them before. Information can move where and when it’s needed: using cameras, radios, smart devices, sensors, alarms, productivity tools and on-site and or remote security and operations centres to provide meaningful and actionable workflows. Technologies integrate seamlessly across diverse areas and functions to provide efficiency and visibility across zones. Motorola Solutions’ Safe Utilities technologies come together to keep your facility safe and operations efficient, delivering the certainty of safety you need to deliver on your promise of keeping services up and running. MANAGING TODAYS CHALLENGES DETECT ANALYSE COMMUNICATE RESPOND DETECT Overseeing the widespread and diverse types of critical infrastructure assets throughout your facilities can be a challenge. From controlling multiple points of entry, monitoring worker safety and securing and monitoring key areas and equipment, detection plays a critical role in improving situational awareness and decreasing response times to potential issues and operational problems. Integrated video security uses artificial intelligence to create high visibility across your facilities and connected sites all in one view. Access control provides entry management, immediate lockdown capabilities and push notifications to devices. Emergency alerts ensure all personnel — across multiple teams and locations — are automatically informed of critical information simultaneously. All of this comes together to provide you with better insights — so you always know what is happening at your site. Learn More ANALYSE You’re responsible for monitoring large facilities and widely-dispersed sites filled with workers, secure areas, vast spaces, critical materials and equipment. Identifying unwanted individuals, tracking persons of interest, recognising hazardous situations and identifying falls and downed workers in this environment is a demanding task. Appearance Search capabilities quickly and seamlessly explore video footage to identify persons or vehicles of interest across your facilities or parking areas. Unusual Motion and Activity detection highlights out-of-the-ordinary behaviour that may need to be addressed. The Focus of Attention interface quickly brings your attention to areas of video security interest, increasing efficiency and improving response time when evaluating a situation. Ultimately, these solutions and insights are crucial to cutting through the noise, proactively locating points of interest and recognising which events are important, so you can have eyes on the scene to evaluate and make an informed decision to take action. Learn More COMMUNICATE Regardless of your role, clear and timely communication is key to keeping your teams connected and informed. Radio communications instantly and reliably connect security, response teams, field workers, management and local first responders when needed. Broadband push-to-talk and multimedia capabilities extend your reach by enabling voice and data information to be shared across devices to those in other locations or remote. Dispatch software makes it easy to notify and share information across workgroups at a moment’s notice. Connectivity across devices, networks and locations is an important part of ensuring you and your entire team are aware and informed at all times. Learn More RESPOND Whether it’s an everyday incident or an emergency situation, your response teams and facility personnel need to communicate with each other to coordinate a response in the most efficient way possible. Being ready and aware is critical to ensuring your team can quickly respond to incidents or problems before they escalate — maintaining productivity and ensuring the health and safety of workers. Dynamic interoperability makes it easy to directly share data with response team personnel in real-time, enhancing situational awareness. Incident management streamlines the logging of incident reports and makes it easy to share multimedia with other personnel when needed and inform future decision-making for safety, security and operational procedures. Because enabling rapid response and documenting past incidents can be the key to preventing incidents from becoming tragedies. Learn More SERVICES FOR THE ENTIRE ECOSYSTEM Effectively managing a complex ecosystem can be complicated. You need the right service, support and management to ensure your day-to-day needs are taken care of ensuring smooth operations. At Motorola Solutions, our unique service offerings provide technical support, hardware repair and replacement, and software updates to ensure your two-way radio, infrastructure, cameras and software are always working at peak performance. TECHNICAL SUPPORT Dedicated experts leverage knowledge base and diagnostics to effectively troubleshoot and promptly resolve technical issues. REPAIR / REPLACEMENT Diagnostics equipment, repair tools and replacement parts ensure system components are protected from normal wear and tear. SOFTWARE UPDATES Certified and pre-tested software updates ensure continuous security, extended performance and enhanced functionality of your system. 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