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Blog: The Top Features of TRBOnet        Published: 02/02/2022

The Top Features of TRBOnet

TRBOnet Enterprise and TRBOnet PLUS are market-leading software platforms primarily used in Control Room and Help Desk Environments. Though initially envisioned as an application for two-way radio dispatch in busy retail, healthcare, education, and construction environments, TRBOnet has far outgrown its initial design concept to become an all-in-one platform to connect users across sites, device types and networks. TRBOnet software helps businesses stay connected through unique high-tech features offering solutions for safety, communication, and security challenges. Here are just some of the top features that make TRBOnet an invaluable resource for organisations across the world.

Cross-Platform Communication

Whilst some team members in your organisation may benefit from the simplicity and durability of two-way radios, other staff may prefer to utilise other portable or fixed devices. TRBOnet gives your establishment the ability to choose the device and network that’s best for your personnel and their job role.

Offering integration for MOTOTRBO two-way digital radios is a given, but site staff can now turn their smartphone or tablet into a two-way radio with the TRBOnet Mobile App. The TRBOnet Mobile App is compatible with Android or iOS devices and gives the user instant, push-to-talk capabilities alongside features such as an emergency panic button, GPS/indoor location, and job ticketing.

Desk-based staff can make use of PC-based TRBOnet client software for the full range of features via a desktop application or cut-down, data-driven functionality via the web browser interface. TRBOnet can easily be integrated with most telephony solutions, allowing radio and TRBOnet Mobile App users to contact other teams via their desk phones (and vice versa).

Beyond this, TRBOnet can also forward data messages as emails, SMS texts, push notifications and more. The flexibility of TRBOnet means that you can get the right information to the right user on their device or platform of choice, automating your processes and reducing the number of devices your staff needs to carry.

Status Messaging & Situational Awareness

TRBOnet enables an operator to quickly see which members of their team are online via the PC-based desktop application or the TRBOnet Mobile App. Multiple talk groups can be monitored simultaneously for full situational awareness. Users with the relevant authority levels can also interrupt calls, initiate emergency broadcasts, disable/enable radios and more.

The simple and intuitive TRBOnet interface gives key staff visibility of their team’s availability, making for streamlined decision-making processes during day-to-day operations and empowering coordinated responses in emergency scenarios.

Location Tracking Services

Knowing where your teams are located during a crisis can be vital. TRBOnet offers operators an easy-to-use mapping interface, allowing Control Room staff to quickly locate personnel via GPS positioning from a user’s two-way radio or TRBOnet Mobile smart device app.

For areas where GPS coverage may be patchy or impossible, indoor positioning for two-way radios, smartphones and tablets can be achieved with the deployment of Bluetooth iBeacons.

TRBOnet’s geofencing feature can be used by an operator to draw a box around a set area on a map and have a specified action take place based on this geofence. For example, this might be that the operator is alerted if a radio user leaves or enters a geofence. Or a radio user’s lone-worker timer is automatically switched on when they enter a potentially hazardous geofenced area.

Custom maps can be imported into TRBOnet and multiple mapping overlays chosen, providing the ability for operators to select the map interface they need. This has proven particularly useful during large construction projects where there are constant changes to site layouts during development phases.

Lone Worker & Emergency Response

Lone-worker, man-down and the emergency “panic” button functionality come as standard on many mid-tier and high-tier two-way radios. But, after they’ve been initiated, how are these critical alerts actioned and responded to?

TRBOnet acts as the central point for receiving and handling alarms and alerts, before forwarding them and escalating them in line with an organisation’s emergency response procedures. When coupled with the location tracking data, your control room staff now have the information they need to determine how someone is and where someone is, which drastically cuts down incident response times.

Alarm Integration

Third-party systems such as fire alarms, building management systems and access control can all be linked into TRBOnet. By setting automated processes for alerts, the right data can get to the right people quickly, with escalation paths in place as needed. For example, if a fire alarm manual call point is activated in a building, the message can be automatically sent to TRBOnet and then forwarded onto two-way radio and smart device users for prompt investigation, reducing the need for unnecessary evacuations due to false alarms. Alarm integration saves businesses the costs associated with downtime and prevents alarm fatigue by ensuring alerts only go to the relevant responders.

Messaging, Job Ticketing & Mass Notification

Whilst voice communication is a key aspect of any communication deployment, text messages can also be dispatched to and from radios, PCs, smartphones, email addresses and more, with TRBOnet acting as the core “hub”.

TRBOnet gives an operator the ability to dispatch job tickets to a user or group of people. Users can then choose to accept or reject the task, updating and escalating the job until it has been accepted, whilst the task issuer stays updated throughout.

Messages can be sent to users on their device(s) of choice by operators with the relevant authority level, for the purposes of mass notification. This could include anything from a general update regarding access to a site or an emergency message relating to site-wide evacuation.

Traceability & Reporting

Everything on TRBOnet is recorded and stored for a designated period. This includes voice recording and any form of data, such as location and radio online/offline information. Records can be exported in various formats with any less relevant data being overwritten in line with an organisations data storage policy. TRBOnet also offers various reporting tools with analytics, allowing operators to quickly run customised reports on a wide range of possible scenarios. From job ticket response times to the number of calls made by a user each week, the information needed is just a couple of clicks away.

Other Enhanced Features

These are only a handful of the features possible with TRBOnet software. IP camera integration, guard tour/route management and bridging between different radio system types are other elements we could have covered in more details that might prove just as valuable to your organisation. TRBOnet is constantly updated with new add-ons and abilities with every new release, so it’s always worth keeping an eye on the latest DTS TRBOnet news to stay informed and up-to-date.

Next steps

Book a demo with DTS today to see TRBOnet in action or speak with one of our communication specialists to find out more about the potential benefits for your business.