Why Your Security Team Should Be Using Two-Way Radios

Keeps Your Team Constantly Connected

Unlike phone-based communication systems, two-way radios for security guards offer bespoke coverage and capacity for precise locations across a site, so events can run smoothly without needing to worry about third party networks like cellular. In addition, a well-designed radio solution can deliver outstanding resilience, network security, redundancy, and availability – which can be customised to meet the needs of the end users. Security two-way radios offer a broad variety of call types as well, in comparison to the person-to-person calls offered on mobile networks. Examples include person-to-group calls, individual calls, emergency calls, and user network broadcasts.

Mobile Phones Are Unreliable In Emergencies

If your security team communicates using mobile phones, you should stop to consider what they would do in the event of a network outage. At peak times and when dangerous incidents happen, mobile networks might get overwhelmed, or the emergency services might shut them down.

You should also consider the process of initiating communication with the devices you issue to your security teams. With a smartphone, the officer will have to get the phone out, unlock the device, find the correct app and either manually type in a phone number or scroll through their contacts to find the relevant person. This can take up precious time where instant group communications are needed in response to an emergency. On the other hand, two-way radios can avoid all of these delays by having instant communication at the push of a button.

Additionally, a two-way radio is a dedicated device for communication and emergencies. It’s available round-the-clock, with most modern radios offering battery life of up-to 28 hours. So your team members can stay connected effortlessly. Where phones fail to deliver, two-way radios provide an effective solution for security teams.

Dependable technology offers better protection

Two-way radios often offer incredible durability, with most modern portable radios providing protection against water/dust intrusion too.  As a result, radios can function in severe environments and tend to last much longer than mobile phones. Digital two-way radios incorporate technology that actively reduces background noise to guarantee clear voice communication, ideal in crowded spaces and busy car parks.

Includes advanced features for safety

The best two-way radios for security guards offer additional protection, with features like ‘Lone Worker‘ mode and a dedicated emergency button. Should the lone-worker timer expire, or the emergency button be pressed, an alert is sent to the control room or alarm-receiving centres. ‘Wo/Man Down‘ is another popular feature that sends similar alerts, if radios tilt past a particular angle – should users come to harm or fall over. GPS and indoor beacon technology can relay data quickly to identify a person’s location, whilst simultaneously informing other security guards in the area.